Connect, Communicate, and Conquer With INVITE SIP TRUNKING SEE OUR STORY WHAT WE DO Our Telephony Services Are Built To Endure SIP TRUNKING SOLUTIONS INVITE enables VolP service providers to quickly deploy white label SIP Trunking for either IP PBXs or legacy PBXs. Our hosted SIP Trunk solution enables you to successfully transform your enterprise customer’s operations into a streamlined all-IP network. READ MORE ZOOM PHONE CERTIFIED INTEGRATOR A single platform for video, voice, chat and meetings ​ Modern Cloud Phone System Centralized Management Secure and Reliable​ ​ READ MORE CLOUD CALL CENTRE INVITE offers hosted White Label Solutions for VoIP Call Centre providers. You can provide highly reliable, flexible and scalable physical Call Centres with on-site agents, as well as virtual Call Centres where agents can log in from anywhere in the world with a SIP phone and web browser. READ MORE HOSTED SOFTSWITCH Our hosted carrier grade VoIP softswitch and billing platform is complete with features you need for hosted switching, billing and customer management. ​ Our platform enables you to provide a variety of billing and payment options to your customers for both Prepaid and Postpaid VoIP services, volume discounts and more. READ MORE Need A More Tailored Solution? At the core of our mission lies the commitment to redefine 'tailored' IT solutions for businesses, all while ensuring an unmatched customer experience that exceeds expectations FOR BUSINESS FOR CONSUMERS FOR MOBILE PHONES FOR WHOLESALERS READ MORE READ MORE READ MORE READ MORE TO REQUEST FOR DEMO Sign up by completing the form below. First Name Last Name Email Submit Thanks for submitting!

Unlocking Possibilities What if you can engage conversational chats like ChatGPT to your KB? START NOW FEATURE-RICH CLOUD CONTACT CENTRE SOLUTION OpsCentral Voice is a cloud-based contact centre solution that includes complete call centre functionalities like IVR, voice logging, skill-based call routing, and many more. It allows high scalability and minimum set-up time. An On-Premise version is also available for enterprise implementation. OpsCentral Voice is a virtual ‘hub’ that captures customer conversations, analyses them and generates comprehensive reports. It provides insightful data analytics that helps improve service and optimizes resources. Find out more OpsCentral Messaging has recently included one of the most popular cross-platform app messaging service WhatsApp, allowing CSR agents to service their customers via WhatsApp chat, increasing productivity and customer satisfaction. ​ OpsCentral Messaging uses the same role-based analytic and reporting, supervisors enable to manage agent and work performance based on contact centre metrics. Find out more OpsCentral Email is a multi-feature email management system that supports multiple campaigns, channels inbound emails based on subject, departments, skill-set level of staff, email content and keywords. ​ OpsCentral Email empowers businesses to build and grow relationships through transactional email, campaigns and follow-up support. It is an extremely smart tool that helps track, prioritise and handle every single email received. ​ Find out more OPSCENTRAL PACKAGE FEATURES VOICE MESSAGING EMAIL OPSCENTRAL VOICE Standard call centre functionalities Web based cloud contact centre Live analytics 100+ types reports Call queues Agent status report/analytics ENQUIRE NOW

SIP TRUNKING SOLUTIONS Redefining Connectivity for Modern Business Communication Learn More Here WHAT IS SIP TRUNKING SIP trunking is like a modern, digital version of those old phone lines. Instead of physical wires, it uses the Internet to connect your business phone system to the phone network. It's kind of like a virtual phone line. ​ With SIP trunking, you can make calls, receive calls, and even use extra features like video calls, all through your internet connection. It's more flexible and can handle a lot of calls at once, making it great for businesses. Plus, it can often be more cost-effective because you don't need to maintain lots of physical phone lines. ​ So, in simple terms, SIP trunking is a way for businesses to connect their phone systems to the outside world using the internet instead of old-fashioned phone lines. It's Alright, You Don’t Have To Figure It Out. We will study your business and provide the right solution for you. OUR SIP TRUNK PACKAGES ST50 ST100 ST200 ST500 NEED A BIGGER PACKAGE? ST50 ENQUIRE NOW NO CONTRACT ST50 RM 50/month Monthly Commitment: RM50 Direct Dial Number: 1 Channels: 2 Registration Fee: Waived Activation Fee: Waived Malaysia Rate [Fixed & Mobile]: RM0.13/min WONDERING IF YOUR BUSINESS NEEDS A SIP TRUNK LINE? Discover the Signs and Benefits of SIP Trunking to Enhance Communication and Efficiency. READ MORE HERE OH WAIT! WHAT ABOUT THE SIP TRUNKING FAILOVERS? 😰 A SIP Trunk Rescue is like an insurance policy for your business communication. It's a cost-effective and reliable backup plan that kicks in during emergencies, ensuring your phones stay connected. This solution is not only affordable but also easy to set up and integrates seamlessly with your existing communication setup. By having a SIP Trunk Rescue, you're prepared for unexpected disruptions, keeping your business running smoothly without breaking the bank. Buzz Us to Know More WHY CHOOSE OUR SIP TRUNK SERVICES? Security TopStop for each SIP Trunk Class of Service Channel Limitation Compatibility All SIP enabled devices & VoIP phones are in accordance to the Industry Standard Protocols Cost Effective Enjoy an extremely low rate Convergence of voice and data onto common all-IP connection. Fast & Excellent Service Our service team is available for any consultations and setup needs. Provisioning Quick Deployment Easy to add/ increase lines (almost immediate) Scalable & Flexible Scale with your business Easy and faster to add additional call capacity when and where you need it. Extensive DID Coverage We offer a large database of telephone numbers across Malaysia. Flexible Bandwidth Freedom to choose your own broadband Internet connection. Not required to obtain data connectivity from us. International Toll Fraud Protection Real-time monitoring with immediate action to cease any unauthorised international calls in progress. Remain protected even when on site equipment is compromised.

Are you tired of dealing with high annual maintenance fees for your cloud PBX ? A NEW KIND OF CLOUD CALLING EXPERIENCE Introducing our best app: Sip-Snap ® GO The inspiration behind Sip-Snap® GO stemmed from our desire to create the ultimate telephony solution. Our aim was to offer not only seamless setup and management but also to liberate you from the burden of lengthy and expensive maintenance charges. With this goal in mind, we've crafted a solution that eliminates: Any initial setup costs Hardware expenses The need for constant IT updates Thus, the name Sip-Snap® GO perfectly encapsulates its essence – it's a solution that's: Simple, accessible on-the-go, and completely hassle-free ! Download SSG Product Brochure Why Choose Our SIP Snap Go Unparalleled Service We are available for any questions/consultation and setup needs. Provisioning Quick setup Compatibility Free full functional softphone for iOS, Android, MacOS & Windows. Security Highly resilient, protected by Firewalls or Session Border Controllers (SBC) and Fraud Detection. Scalable & Flexible Easy & fast to add additional call capacity when & where you need it. Cost Effective Enjoy very minimum yearly hosting fees. Check Out Our SIP SNAP Go Packages TAKE YOUR PICK AND YOU'RE GOOD TO GO NEED A CUSTOMISED PACKAGE? REACH OUT TO US HERE! KEY FEATURES HOW TO GET STARTED? Attended Transfer Blind Transfer Blacklist Call Barring Call Forward Call Forking Call Pickup Call Hold Call Waiting Call Recording Call Recording Retention Call Restriction Call Routing Call Through Ring Group Speed Dial Time Condition Voice Conference Video Calls Voicemail / Voicemail to Email Emergency Number BLF Support WebPhone Desktop Three-way Calling Real-Time Billing Export CDR in xls or csv format Instant Messaging Caller ID Credit Limit per account / extension (Top Stop) Custom Prompt Admin & User Portal Do Not Disturb Fax to Email Hunt Group Mobile Softphone Mobility Extension Multi-Level Automated Attendant (IVR) Web GUI Music on Hold Phone Provisioning STEP 1: Choose your Sip-Snap® GO package STEP 2: Download our Sip-Snap® GO app for FREE from App Store or Google Play STEP 3: Subscribe to INVITE SIP Trunk COMING SOON Stay Connected, Stay Productive with Sip Snap Go INVITE Communications Sdn Bhd, No 26, Jalan OP 1/3 off Jalan Puchong, 47160 Puchong, Selangor Phone: 03 8084 1028 Email: reps@invite.my First Name Last Name Email Phone Company Message Send Thanks for submitting!

OUR PRODUCTS SIP TRUNKING SOLUTIONS Discover the power of SIP trunking with INVITE. Seamlessly integrate voice and multimedia communications with this innovative technology. Explore the benefits of SIP Trunking and INVITE for your business communications today. LEARN MORE METRICRM SOLUTIONS Change the way you communicate from generic messaging to genuine engagement with MetriCRM, our very own Customer Relationship Management platform. Easily access, manage and consolidate your customers' data and interactions all in one powerful platform. LEARN MORE OPSCENTRAL CALL CENTRE SOLUTIONS Almost every business needs some form of call platform to keep in touch with their customers. Here at INVITE, we provide only the most reliable, secure and smart omni-channel call centre platform that will not only amp up your customer base but resolves issues faster resulting in improved customer service. VIEW MORE WEBRTC SOLUTIONS WebRTC works like 3rd party apps such as Skype but the great thing about it is you can log in from anywhere around world from any device to have a conference meeting without having to download any applications. All you need is a good Internet connection and you're good to go. VIEW MORE VIRTUAL PHONE NUMBER SOLUTIONS Virtual phone numbers are not associated with any physical telephone line which means, you get to save on cabling cost! Best of all, it can be used with any device making sure you'll never miss a call or opportunity ever again. VIEW MORE

SIP TRUNKING SERVICE PROVIDER Saves You A Bundle Get A Free Quote Here Imagine your business has a phone system, just like the one you have at home, but bigger. This phone system needs a connection to the outside world to make and receive calls. In the past, this was done with physical phone lines like the ones you might have at home. ​ SIP trunking is like a modern, digital version of those old phone lines. Instead of physical wires, it uses the internet to connect your business phone system to the phone network. It's kind of like a virtual phone line. ​ With SIP trunking, you can make calls, receive calls, and even use extra features like video calls, all through your internet co nnection. It's more flexible and can handle a lot of calls at once, making it great for businesses. Plus, it can often be more cost-effective because you don't need to maintain lots of physical phone lines. ​ So, in simple terms, SIP trunking is a way for businesses to c onnect their phone systems to the outside world using the internet instead of old-fashioned phone lines. Learn More Here OUR SIP TRUNK PACKAGES ST50 ST100 ST200 ST500 NEED A BIGGER PACKAGE? ST50 ENQUIRE NOW NO CONTRACT ST50 RM 50/month Monthly Commitment: RM50 Direct Dial Number: 1 Channels: 2 Registration Fee: Waived Activation Fee: Waived Malaysia Rate [Fixed & Mobile]: RM0.13/min WONDERING IF YOUR BUSINESS NEEDS A SIP TRUNK LINE? Discover the Signs and Benefits of SIP Trunking to Enhance Communication and Efficiency. READ MORE HERE SIP TRUNKING WHAT ABOUT ITS FAILOVERS? As with any business, having backup plans is something that every company should consider well in advance of implementation. Unfortunately, many enterprises consider backup only after the system has been built/purchased and deployed but by then it would be have been too late. To ensure the same does not happen to you, one of the affordable failover options we recommend would be to consider a backup SIP Trunk or as we'd like to call it our Rescue SIP Trunk. ​ Rescue SIP Trunk provides an affordable and reliable backup solution for your telecommunication needs. It ensures that your business always stays connected and continues to operate seamlessly even in the event of an emergency. With Rescue SIP Trunk, your system will be up and running in no time and you can rest assured that your business communication needs will always be taken care of. Buzz Us to Know More WHY CHOOSE OUR SIP TRUNK SERVICES? Security TopStop for each SIP Trunk Class of Service Channel Limitation Compatibility All SIP enabled devices & VoIP phones are in accordance to the Industry Standard Protocols Cost Effective Enjoy an extremely low rate Convergence of voice and data onto common all-IP connection. Fast & Excellent Service Our service team is available for any consultations and setup needs. Provisioning Quick Deployment Easy to add/ increase lines (almost immediate) Scalable & Flexible Scale with your business Easy and faster to add additional call capacity when and where you need it. Extensive DID Coverage We offer a large database of telephone numbers across Malaysia. Flexible Bandwidth Freedom to choose your own broadband Internet connection. Not required to obtain data connectivity from us. International Toll Fraud Protection Real-time monitoring with immediate action to cease any unauthorised international calls in progress. Remain protected even when on site equipment is compromised.

WORK SIMPLIFIED WITH We know how pertinent is the customer data for you, so, let MetriCRM help you. Manage your customer data with state-of-the-art Artificial Intelligence (AI) technology. It's highly customisable assist in customer retention and drive sales growth. WHAT IS METRICRM AND HOW DOES IT WORK? MetriCRM is a data-driven system that facilitates company's clients to manage their customer data with state-of-the-art Artificial Intelligence (AI) technology. This platform streamlines the operations and improves the company’s revenues and profitability and most importantly is to enhance their customer relationships. Get Started With MetriCRM METRICRM CORE MODULES There are many ways of how AI can be integrated with CRM. MetriCRM leverages a combination of both a combination of machine learning algorithms and statistical techniques together AI-driven automation to enhance your customer interactions, improve sales processes, and drive business growth. SALES PIPELINE MANAGEMENT LEARN MORE SUPPORT TICKETING MANAGEMENT LEARN MORE WHAT SETS METRICRM APART? Knowledge Management To document and store knowledge results in wasted time, recreated solutions, lost productivity, repeated mistakes and the same questions answered repeatedly. Dedicated Account Manager To assign a dedicated account manager to handle and response to the customer. Centralised Data Management To store and manage the customer data in an organised way. Ease of Accessible With responsive and friendly user-interface, customer data is posted to user via on-demand concept. Smart and Intelligent Skill-Based Auto Assignment Supported for Lead, Quote, Sales Order, Invoice and Support Ticket when user performing escalation to specific user group. Past Interaction History To store and manage the customer activities as well as milestones. Effortlessly Generate Comprehensive and Actionable Reports With Streamline your reporting process with MetriCRM. Generate reports anytime in true Excel® format with MetriCRM, enabling you to run a customized analysis and to unleash the full potential of your data Dive Deep into CSAT Analysis with Understand customer satisfaction at a deeper level and drive meaningful improvements Take Control of User Permissions and Access with Harness the power of access Control in MetriCRM. Empower administrators and supervisors to design, allocate, and manage permissions and roles with unparalleled flexibility and editability. Stay secure and in control with MetriCRM's robust two-factor authentication. Safeguard your data and enjoy peace of mind knowing that your information is protected by an extra layer of security. Take charge of your privacy with MetricRM's powerful authentication solution Real-Time Insights at Your Fingertips Make informed decisions, drive performance, and stay head of the curve with MetriCRM's real-time data insights APIs & Custmomisation MetriCRM supports integration with 3rd party system via representational state transfer web application programming interface (restful web API) as a main point of integration. The restful API will be what allows the integration between MetriCRM and 3CX cloud phone system. Social Media Management Streamline your social media workflow with MetriCRM: Simplify content creation, analytics, and reporting across multiple platforms. Take control of your social media marketing efforts and conquer every task with ease SMS Gateway Integration a) Effortless SMS sending with click-send: Draft, Send, and Reach your audience with personalized SMS content. Simplify communication and connect with ease. ​ b) Efficient Broadcast Messaging: Reach multiple destinations in an instant with MetriCRM's pre-defined SMS content templates. Seamlessly perform bulk SMS broadcasts by uploading CSV lists. Interested in taking your business to the next level? Discover MetriCRM's Robust Features and Flexible Pricing Plans Today Learn More

WebRTC SOLUTIONS WebRTC stands for web real-time communications. WebRTC is a free, open source project which uses a set of plugin-free APIs to provide desktop and mobile browsers with real time communications (RTC). WebRTC is progressively being supported by all major modern browser vendors. Audio & Video Collaboration for Business Invite UCC "an Meeting" offers a browser based meeting environment with end-to-end encrypted audio and video conferencing, business-class slideshow presentation, document sharing, text chat, and tools to take business meetings to the next level. ​ Web conferencing solutions contribute directly to financial and time savings. By saving travel costs, web conferences are more cost effective than onsite meetings and provide improved interaction compared to traditional telephone conferences. Additionally valuable time can be saved by reducing or even avoiding travel time for the participants. Last but not least the user friendly web interface enables one to organize meetings at short notice. Secure & Safe Solutions Meetings can be optionally password protected. All communication channels are end-to-end encrypted. The security certificates come with the same grade of confidence that electronic banking applications use. ​ "an Meeting" is a WebRTC application and is as easy to use as any other web site. Schedule a meeting with just a few clicks and send meeting invitations directly from the application itself. All meeting participants need to do to join the schedule meeting is click on the unique meeting link attached to the invitation. Instant Connectivity Through Unique Meeting Link Meeting participants do not need to register an account in order to participate. The unique meeting link and the optional password are enough for anyone to join. Even a non-technical person will be able to join through any public internet connection. ​ "an Meeting" runs directly in the web browsers Google Chrome, Mozilla Firefox and Opera. Internet Explorer and Safari users have to install a small plugin to enjoy the encrypted audio and video conferencing solution. Invite UCC “an Meeting” runs on all current Windows, Mac and Linux version as well as on Android devices such as smartphones and tablets. COMPREHENSIVE SET OF FEATU RES Easy meeting scheduling with calendar invitations. End-to-end encrypted audio and video conferencing in HD quality Whiteboard and document sharing Shared meeting minutes and private notes. Unique access link to each meeting. Screen sharing and live presentations. User friendly and ready to go web application. Automatically compiled and distributed meeting summaries. Scalable cloud solution without software installation for end users. 100% WebRTC and HTML 5 5 video participants or up to 10 audio participants.

HAVE ANY QUESTIONS? We'd love to hear from you... Contact Us First Name Last Name Email Company Phone Write a message Submit Thanks for submitting! Curious to know more about INVITE products & services? Drop us a line or give us a call. Put our superior customer representatives and speedy response time to the test. We're ready to help.

OpsCentral Voice OpsCentral Messaging OpsCentral Email Outbound Call OpsCentral Voice Inbound Call Delivering exceptional customer service using the sophisticated routing capability of the OpsCentral Voice Inbound Call Centre software. Our next-generation systems route calls to the right agents at the right time and automatically screen pop the customer’s information on agents’ desktops for productivity. Customers can perform routine functions through intelligent IVR flow, freeing up agents to focus their attention on higher-value interactions. KEY FEATURES Automatic Call Distribution (ACD) Automatic Call Distribution (ACD) systems distribute phone calls and other types of contacts to agents at a contact centre. ACD software is typically used when there are high volumes of calls that require sophisticated routing rules to determine the most appropriate agent to handle each call. ​ OpsCentral Voice offers Universal Queue, an omni-channel solution to ACD that expands the scope of the technology beyond simple voice calls to cover contacts across all channels — chat, web, email, social media and mobile. ​ Because OpsCentral Voice is in the cloud, your contact centre will not be constrained by physical boundaries. Whether you have one contact centre, multi-site contact centre operations, or distributed at-home agents, the OpsCentral Voice ACD system finds the best available agents wherever they may be located. ROUTING ACROSS CHANNELS OpsCentral Voice leverages business rules to prioritize different channels and interactions and decide which resources best fit a customer’s needs based on their historical preference. self sufficiency for users Non-technical users can easily set up and make changes to the ACD system. Change routing strategies OpsCentral Voice gives you the ability to create virtually any routing scenario in just minutes with simple drag-and-drop icons. On the fly changes can be immediately deployed to your operations. Interactive Voice Response (IVR) Interactive Voice Response (IVR) technology is a phone-based customer self-service system by which customers can get information and perform basic functions through the phone system without the aid of a live agent. One of the pitfalls of IVR is that it can confuse customers or it has too many layers such that the calls get abandoned. However, with OpsCentral Voice, it is easy to design an intuitive self-service system that utilizes OpsCentral Voice’s advanced process methodology, helping your customers solve problems faster, freeing up time for your agents to focus on higher value interactions, and boosting your customer satisfaction experiences. cut costs, free up agents Our IVR enables you to cut costs by automating routine calls. This allows your agents to focus their time and energy on higher value interactions. easy to design Set up and make changes to your IVR system easily using our drag-and-drop IVR Designer, add new prompts, callback options, or data queries in seconds and on the fly. STREAMLINED EXPERIENCE Quickly identify customers and personalize the self- service flow. Data collected by the IVR is routed through the ACD, ensuring intelligent support. Computer Telephony Integration (CTI) Computer Telephony Integration (CTI), allows contact centre agents to access customer profiles and manage customer data during support or sales calls. As soon as an agent connects with a customer, a screen pop appears on the agent’s desktop with the customer’s information from the CRM for the agent to reference and edit. The result is higher efficiency and more effective customer experience interactions. CTI is an integral part of our cloud contact centre solution. It provides agents with customer data, purchase history, and information from previous interactions — all delivered instantly to the agent desktop or integrated CRM interface. IMPROVES FCR Deploying our CTI solution with skills-based routing is one of the best ways to improve First Contact Resolution (FCR), one of the best predictors of customer loyalty. CREATE POWERFUL EXPERIENCES OpsCentral CTI queries your CRM, locates a match, and instantaneously populates that data onto the agent’s screen so that the customer’s needs are addressed timely. INTEGRATE WITH CRMs Integrates with Salesforce, Oracle, and more so that screen pops appear as part of the CRM interface, eliminating the need to toggle between screens.

HOSTED SOFTSWITCH Secure, Reliable, Scalable The Softswitch & Billing Features You Need INVITE is a carrier-grade solution, complete with the features you need for hosted switching, billing and customer management. ​ Whether your business is large and established, or small and growing, Invite offers the hosted VoIP softswitch and billing platform features that can help you succeed. Our platform enables you to provide a variety of billing and payment options to your customers for both Prepaid and Postpaid VoIP services, volume discounts and more. Solidify Your Business Our hosted VoIP softswitch and billing platform brings you the benefits of having an industry leading softswitch and billing platform without capital investment, maintenance costs or deployment delays. ​ Our carrier-grade platform also offers a full portfolio of profitable VoIP services. Your company will benefit from over a decade of Invite’s experience in helping our customers to grow. Hosted Softswitch Key Benefits No Capex Investment INVITE offers you the benefits of a hosted VoIP softswitch and billing platform, without having to invest in your own infrastructure. With INVITE, you can manage your VoIP business through the cloud with just a web browser and internet connection Enter Market Instantly With INVITE, you can build your business quickly and easily. When you become a Invite partners / customers, your hosted VoIP softswitch solution can be up and running in a few days time. Expected Expenses Your per minute costs are reduced significantly as your VoIP traffic volume increase. Your company benefits by having predictable costs, making it easy to plan your monthly operating budget. One key benefit of working with INVITE is that our success is based on your success. When you grow, we grow with you. Rapid Technical Support Our highly-trained engineers have unparalleled expertise in helping you with technical issues regarding our hosted VoIP softswitch and billing platform. INVITE is available to answer your questions or help you configure your services. Own Termination Services Our hosted softswitch enables you to use any provider you need for VoIP termination, origination (DIDs) and other key services. Our flexible routing lets you use as many providers as you need. This gives you the benefits of selecting as many providers as you need to balance both cost and quality.