What is VRIM?
VRIM is a call recording feature/software that enables you to listen, track and refer back to the call exchanges your business made.
Agents performance review
Training & quality assurance
Resolve potential disputes
Analyze agents/staff telephone handling skills
How VRIM works?
Record all the business call
Log in to the portal to access to all of the recorded calls
Access all the recorded calls in the cloud for 30 days, download to store them indefinitely
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