What is VRIM?
VRIM is a call recording feature/software that enables you to listen, track and refer back to the call exchanges your business made.
Why VRIM?
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Agents performance review
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Training & quality assurance
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Resolve potential disputes
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Analyze agents/staff telephone handling skills
How VRIM works?
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Record all the business call
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Log in to the portal to access to all of the recorded calls
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Access all the recorded calls in the cloud for 30 days, download to store them indefinitely
Let us help you.
Need more information about VRIM? Contact us now.
