Cloud VoIP Phone Services
Zoom Phone Calling Features
Zoom Phone is a cloud-based communication system that integrates voice calling, video conferencing, and messaging into a single platform. It is a product offered by Zoom, the well-known company that gained popularity for its video conferencing software. Zoom Phone aims to provide a comprehensive solution for businesses and individuals to manage their communication needs efficiently.
With Zoom Phone, users can make and receive phone calls using their internet connection, eliminating the need for traditional phone lines. It offers a range of features that enhance communication and collaboration. Some of the key features of Zoom Phone include:
Zoom Mobile and Desktop App
A single, unified platform for Meetings, Phone, and Team Chat on Windows, Apple MacOS, Apple iOS and Google Android devices
Zoom Phone offers the ability to record calls for future reference, training purposes, or compliance requirements. These recordings can be securely stored in the cloud.
Call Routing and Forwarding
Set up call routing and forwarding rules to ensure calls are directed to the right individuals or departments. Ideal for businesses with multiple locations or remote workers.
Elevate to Meeting
Seamlessly elevate a phone call to a full feature Zoom Meeting without requiring participants to manually join
Voicemail and Transcription
Users can receive voicemail messages and have them transcribed into text, making it easier to read and respond to messages promptly.
A supervisor who is monitoring can enter the call, and the 3 parties can continue the conversation
Allows a user to speak privately to the person they are silently monitoring.
A supervisor who is monitoring can enter the call and take over the conversation
Place a call in park and retrieve it from another Zoom Phone endpoint.
A delegate can place a call on hold for a manager to to visually recognize and retrieve
See when a contact is available before calling or transferring a call to them
Assign administrative assistants the privilege to make and receive calls on behalf of executives
Security and Compliance
Zoom Phone prioritizes security and offers features like encryption for calls and data, multi-factor authentication, and compliance with industry standards and regulations.
Zoom Phone Power Pack
An always-on awareness panel helps your front office and help desk staff handle call volume along with a rich contact presence directory for rapid transfers