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We know how pertinent is the customer data for you, so, let MetriCRM help you. Manage your customer data with state-of-the-art Artificial Intelligence (AI) technology. It's highly customisable assist in customer retention and drive sales growth.


MetriCRM is a data-driven system that facilitates company's clients to manage their customer data with state-of-the-art Artificial Intelligence (AI) technology.

This platform streamlines the operations and improves the company’s revenues and profitability and most importantly is to enhance their customer relationships.


There are many ways of how AI can be integrated with CRM. MetriCRM leverages a combination of both a combination of machine learning algorithms and statistical techniques together AI-driven automation to enhance your customer interactions, improve sales processes, and drive business growth. 




Knowledge Management

To document and store knowledge results in wasted time, recreated solutions, lost productivity, repeated mistakes and the same questions answered repeatedly.

Dedicated Account Manager

To assign a dedicated account manager to handle and response to the customer.

Centralised Data Management

To store and manage the customer data in an organised way.

Ease of Accessible

With responsive and friendly user-interface, customer data is posted to user via on-demand concept.

Smart and Intelligent Skill-Based Auto Assignment

Supported for Lead, Quote, Sales Order, Invoice and Support Ticket when user performing escalation to specific user group.

Past Interaction History

To store and manage the customer activities as well as milestones.

Effortlessly Generate Comprehensive and Actionable Reports With

Streamline your reporting process with MetriCRM. Generate reports anytime in true Excel® format with MetriCRM, enabling you to run a customized analysis and to unleash the full potential of your data

Dive Deep into CSAT Analysis with 

Understand customer satisfaction at a deeper level and drive meaningful improvements

Take Control of User Permissions and Access with

Harness the power of access Control in MetriCRM. Empower administrators and supervisors to design, allocate, and manage permissions and roles with unparalleled flexibility and editability. 

Stay secure and in control with MetriCRM's robust two-factor authentication.

Safeguard your data and enjoy peace of mind knowing that your information is protected by an extra layer of security. Take charge of your privacy with MetricRM's powerful authentication solution

Real-Time Insights at Your Fingertips

Make informed decisions, drive performance, and stay head of the curve with MetriCRM's real-time data insights

APIs & Custmomisation

MetriCRM supports integration with 3rd party system via representational state transfer web application programming interface (restful web API) as a main point of integration. The restful API will be what allows the integration between MetriCRM and 3CX cloud phone system.

Social Media Management

Streamline your social media workflow with MetriCRM: Simplify content creation, analytics, and reporting across multiple platforms. Take control of your social media marketing efforts and conquer every task with ease

SMS Gateway Integration

a) Effortless SMS sending with click-send: Draft, Send, and Reach your audience with personalized SMS content. Simplify communication and connect with ease.

b) Efficient Broadcast Messaging: Reach multiple destinations in an instant with MetriCRM's pre-defined SMS content templates. Seamlessly perform bulk SMS broadcasts by uploading CSV lists.

Earth View at Night

Interested in taking your business to the next level?

Discover MetriCRM's Robust Features and Flexible Pricing Plans Today

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