Cloud telephony uses Voice over IP (VoIP) to make phone calls by connecting your voice to the Internet. It enables you to make outbound calls and receive inbound calls from any Internet-connected device. It's a voice service that eliminates the need for costly telephone hardware like phones and PBX (Private Branch Exchange) appliances.
This type of phone system is ideal for businesses that have employees who work remotely or are frequently away from the office. Cloud telephony has numerous advantages, one of which is that it is less expensive than traditional landline service. We will explore further the benefits of how it can help you in your business endeavors
Cloud Telephony 101: WHAT IS IT?
Cloud computing stores and manages information in an online environment by using remote servers hosted on web-based platforms. When compared to traditional on-premises resources, the cloud provides numerous benefits. These characteristics allow businesses to rely on cloud technology without being concerned about IT infrastructure challenges or limitations.
Cloud telephony is an advanced telecommunications service that uses a cloud computing model for which cloud telephony providers will provide phone systems in which all equipment, software, and network connections are located remotely from where a business operates. This way, companies can save money on space, power consumption, installation costs, and maintenance fees.
How Does Cloud Telephony Work?
Cloud telephony works by utilising VoIP, which stands for Voice over Internet Protocol. This type of cloud phone system functions similarly to traditional landline telephones, but your voice is transmitted as data packets over the internet. VoIP technology converts voice signals into digital data packets for transmission over the Internet; it then reconverts them back into analogue form at their destination so they can be heard.
Choosing a Cloud Telephony Provider
Choosing the right cloud telephony solution for your company's needs can be difficult. There are numerous cloud telephony service providers to choose from, but the most important thing is that they provide the features and services that your company requires at a reasonable price.
At INVITE, our SIP Snap Go (SSG) may just be the cloud phone system you need. See our SSG packages here. Designed for SMEs, our SIP Snap Go app is super easy to use which delivers enterprise-grade business communications features along with advanced UC capabilities, bringing a solid, reliable and affordable hosted VoIP solution to make cloud voice calls.