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MetriCRM
SOLUTION

We know how pertinent is the customer data for you, so, let MetriCRM help you. Manage your customer data with state-of-the-art Artificial Intelligence (AI) technology. It's highly customisable assist in customer retention and drive sales growth

Find out what is MetriCRM and
how we use MetriCRM to manage your customer data

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MetriCRM is a data-driven system that facilitates company's clients to manage their customer data with state-of-the-art Artificial Intelligence (AI) technology.

This platform streamlines the operations and improves the company’s revenues and profitability and most importantly is to enhance their customer relationships.

How Does MetriCRM Work?

MetriCRM is an advance customer management framework providing functionalities such as customer personal data management, past and current interactions as well as the customer experience. MetriCRM is a hosted cloud services (software as a service) which purely web-based oriented with a myriad of powerful features.

Find Out Our Core
MetriCRM Modules 

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MetriAccount

Support Ticketing
Management Module

Other Supported Various Customer
Interaction Channels

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METRIMAIL

  • Email Routing

  • Email Broadcast

  • Email Template & Rule

METRICHAT

  • Messaging – WhatsApp, FBM, SMS, Telegram

  • Many-to-many chat sessions

METRIVOICE

  • Voice-PBX Integration

  • Call Centre Solution Integration

ADD ON SERVICES

  • Knowledge Management

  • CSAT Survey

  • Service Contract Management

  • API Integration